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Contact Palo Alto Medical Foundation Customer Service

Palo Alto Medical Foundation Phone Numbers and Emails

Toll-Free Number:

  • (866) 681-0735
Call customer service
Send Message

Customer Service:

  • (650) 523-3267
    Burlingame, Daly City, San Carlos Pediatrics and San Mateo
  • (650) 934-7979
    Cupertino, Los Gatos, Mountain View, Santa Clara, San Jose and Sunnyvale
  • (650) 853-2963
    Dublin and Fremont
  • (888) 398-5677
    Find a Doctor
  • (855) 398-1633
    Language Assistance
  • (866) 978-8837
    MyHealthOnline
  • (888) 850-4598
    Patient Relations
  • (831) 458-5520
    Santa Cruz Area: Aptos, Capitola, Santa Cruz, Scotts Valley, Soquel and Watsonville
  • (916) 297-9300
    Vendors
  • (866) 681-0736
  • (866) 681-0739
  • (866) 681-0745
  • (866) 425-2227
  • (855) 729-0138
  • (866) 961-8583

Emergency/ Hotline:

  • (855) 771-4220
    HIPAA Privacy Hotline
  • (650) 853-5375

Accessibility:

  • (408) 568-1053

Accounting/ Billing:

  • (877) 252-1777

General Info:

  • (650) 652-8500
    Burlingame, Daly City, San Carlos Pediatrics and San Mateo
  • (650) 934-7000
    Cupertino, Los Gatos, Mountain View, Santa Clara, San Jose and Sunnyvale
  • (510) 490-1222
    Dublin and Fremont
  • (650) 321-4121
    Los Altos, Menlo Park, Palo Alto, Redwood City and San Carlos
  • (831) 423-4111
    Santa Cruz Area: Aptos, Capitola, Santa Cruz, Scotts Valley, Soquel and Watsonville

Jobs/ Career:

  • (855) 398-1631

Media:

  • (650) 934-6986
  • (800) 428-7377

Palo Alto Medical Foundation Emails:

Media
webmasster@pamf.org
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Palo Alto Medical Foundation Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call Palo Alto Medical Foundation is 8666810735. 38% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Friday, while the shortest are on Tuesday and Sunday. The average call time is 23 minutes.

  • People call Palo Alto Medical Foundation mainly because of request for information, product/ service and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

Palo Alto Medical Foundation Website:

Palo Alto Medical Foundation Help Center:

Corporate Office Address:

Palo Alto Medical Foundation
2350 W. El Camino Real
Mountain View, California 94040
United States

Other Info (opening hours):

Other Locations:

4050 Dublin Boulevard,

Dublin, CA 94568-3112


3200 Kearney Street,

Fremont, CA 94538


795 El Camino Real,

Palo Alto, CA 94301


2025 Soquel Avenue,

Santa Cruz, CA 95062

More contact details

Palo Alto Medical Foundation Rating Based on 29 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Website

Rating stats

Rating trend

Summary of Palo Alto Medical Foundation Customer Service Calls

86 TOTAL
CALLS
08:35 AVG CALL
DURATION
32% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Palo Alto Medical Foundation?

Payments and Charges Question:

  • “Billing”
  • “Billing issue”
  • “Payment”

Request for Information Question:

  • “Request Medical Records”
  • “Question about billing”
  • “Question about charges”

Product/ Service Question:

  • “Insurance”
  • “Insurance question”
  • “Insurance wuestion”

Account Question:

  • “Add Wife to my account”
  • “I need to add my husband on my account”

Activation/ Cancellation Question:

  • “To cancel scheduled surgery”

Staff Question:

  • “Disappointed with service.”

Other Question:

  • “Schedule a colonscopy”
  • “Provider”
  • “Ct readings”

Compare Palo Alto Medical Foundation Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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