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Beware of PAMF Billing: My daughter had her finger fractured and we went to PAMF mountain view orthopedics for the medical treatment. We ended up getting several hefty bills for office visits, surgery and several others.

One bill which pissed us in particular was a $2027 charge for a 2 min process. Exorbitant charge. Got billed $2027 on Apr 13 for a simple pin removal from finger of our daughter - It just took less than 2 mins. We originally contacted billing department and they said they just bill the code that the doctor sends so they cannot change anything.

On June 3, made email complaints through online portal at PAMF. Patient relations emailed back on 6 days later on June 9 saying they will look into this and will follow up. I sent them another email on June 18 asking for updates. No response.

So, I thought of waiting some more time for their response. Things were quiet for a while and I was still waiting for their response. Suddenly, out of the blue, I get a mail from collection agency asking to pay the hefty charges and interest on top. I was never notified that the account is being sent to a collection agency.

Please suggest how to complain. Very unsatisfied.

Will recommend people to stay away from PAMF orthopedics at Mtn View center. I am planning to complain with the medical board of California.

Reason of review: Pricing issue.

Monetary Loss: $2100.

Preferred solution: Full refund.

Location: 370 Distel Cir, Los Altos, CA 94022, USA

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